If I manage to screw my bicycle up beyond my own repair at the SLC Bicycle Collective, then I take a journey to the hills to the doors of Cyclesmith.On their website, they underline and boldly claim, "Our top priority is to send you out the door with a bike that works perfectly and that you enjoy riding."
..And they do. ..and if they don't? Then you take it back and they repair it until it works right at no additional fee beyond the base charge. (that is of course unless their are new parts involved..)
Fast turn around - I had a problem with my cables as they were too loose, and they fixed the problem and had me out the door on a fixed bike (not fixed gear, mind you) in 20 minutes.
They don't try to sell you a bunch of crap you don't need and really do focus on that top priority.
Salt Cycle rates it 4 out 5 salt shakers, only one less than 5 because of that damn-d-able hill you have to climb to get there.
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